Storm, dead sump pump, burst pipe, water heater let go — we pump it out, find where it came from, dry the structure with real equipment, and pull out what's ruined before it molds. Our licensed plumbers replace the failed pump on the same visit. Price approved before we start, day or night.
Call or text us a photo of the water line · insurance photos included
Licensed & insured · 2,000+ NJ projects · 7 years · a real person answers 24/7
Storm, dead sump pump, burst pipe, water heater let go — we pump it out, find where it came from, dry the structure with real equipment, and pull out what's ruined before it molds. Typical price: $800 – $4.5K. Licensed & insured, written itemized price before work starts, no deposit, one dedicated crew. Serving all 21 New Jersey counties from Paramus. Call (201) 676-3099 or book a free estimate.
If the electrical panel is dry and you can reach it without stepping in water, shut off the main breaker. If the panel is wet, or you'd have to wade to get there, don't — call your electric utility and have them cut power at the meter. Water touching an outlet, a furnace or a washer can be live.
If it's coming from a pipe or the water heater, shut the main water valve. Get boxes, electronics and rugs up and out; put furniture legs on blocks or foil. Photograph the high-water line on the wall before it drops — the adjuster will ask. Don't run a shop vac while standing in water.
Tell us how deep it is and where you think it's coming from. A real person answers, and the crew comes with pumps, a licensed plumber and drying equipment on the same truck.
Pump it out. Gas or electric pumps depending on whether you have power, discharged away from the house so it doesn't run back in — and never into the street drain if it's sewage. Then we extract what's left from the floor and the carpet with a truck-mount or a commercial extractor.
Then we find the source, because water always has one. A sump pump that quit — power outage, stuck float, dead motor, a discharge line that froze or a check valve that failed. Groundwater coming through the floor-wall joint after two days of rain. A window well that filled up. A burst pipe, a washer hose, a water heater that finally let go. A sewer backup, which is a different job with a different protocol. We show you which one on your phone, and fix the pump or the pipe the same visit.
Then the drying. Wet carpet pad comes out — it never dries. Drywall that's been wet more than a day gets cut a foot or two above the water line, because it wicks and it molds behind the paint. Wet insulation comes out. Dehumidifiers and air movers run three to five days while we check the walls and the slab with a moisture meter. When the meter says dry, the equipment leaves and the antimicrobial goes on. Then we rebuild — same crew.
Every flooded-basement call ends with a written prevention plan, priced. Most of the time it's cheap: a new pump sized to the pit, a battery backup that runs for hours when the power's out, a check valve that works, the discharge extended away from the house with freeze protection, downspouts run six feet out, a cover on the window well. Our licensed plumbers do that work the same week.
When water's coming through the walls and floor every big storm, the answer is an interior drain system with a new pit and pump — a bigger job with its own price. We'll tell you straight when you need it and when a $1,500 pump-and-backup does the job. We finish basements too, so we have every reason to keep yours dry.
A burst pipe or a failed water heater is usually covered by a standard homeowner's policy. A sump pump failure or a sewer backup is covered only if you have the water-backup endorsement — it's cheap, and most people don't know they don't have it. Groundwater and surface flooding is not covered by a homeowner's policy at all; that's flood insurance, which is separate. We photograph everything, mark the water line, and give you an itemized invoice either way, and we'll tell you before you file which bucket your loss falls in.
Based in Paramus, serving all 21 New Jersey counties — 219+ towns. Often within the hour in Bergen, Passaic, Hudson, Essex and Morris; same-day dispatch with an honest arrival window everywhere else. Pumps, a licensed plumber and drying gear on the same truck.
typical fixed-price range — your exact number goes in writing after a free visit
Pumping out and extracting a small unfinished basement with a few inches of water sits at the low end. A finished basement with wet carpet, drywall to cut out and three to five days of drying equipment sits at the top. A replacement sump pump runs $900 – $3.5K depending on the backup you choose, and it goes in the same visit. Rebuilding the finished space afterward is its own written price. The equipment comes out the day the meter reads dry — not a day later.
How we beat the big chains: Restoration franchises bill your insurance per fan per day and have every reason to leave them running. No franchise fees, no commissioned salesmen, no rented subcontractors — that's typically 15–30% under national-brand quotes for the same or better spec. Bring us any written quote and we'll match the scope line by line.
“They pumped it out and left. Two weeks later the basement smelled like a swamp and the drywall was black.”
“New sump pump, $1,100. Next storm, power went out, basement flooded again.”
“The restoration company left eleven fans running for three weeks and billed my insurance $16,000.”
You found a crew that is actually near you. First Call Contracting is based in Paramus, in Bergen County, and our own licensed techs handle basement flooding in all 21 New Jersey counties — no call center, no subcontractor sent from two states away. Most of Bergen, Passaic, Hudson and Essex is 15 to 30 minutes from our shop, and emergencies go to the nearest crew, 24/7.
Closest to us: Bergen CountyPassaic CountyHudson CountyEssex CountyMorris CountyUnion CountyAll 21 counties & 219+ towns →
Call (201) 676-3099, text us a photo, or book a free in-home estimate — you get a written price before any work starts.
Not until the power is off. If the panel is dry and reachable without wading, shut the main. If not, call the utility to cut power at the meter. Also skip it if the water might be sewage or the furnace or water heater burner was underwater — let us handle it.
Usually three to five days of dehumidifiers and air movers after the pump-out, longer for a finished basement that sat wet for a while. We measure with a moisture meter every day and pull the equipment the day it reads dry.
If it was wet for more than a day, usually yes — at least the bottom foot or two. Drywall and the paper on it wick water and grow mold behind the paint where you can't see it. Cutting a clean line now is cheaper than opening the wall in six months when it smells.
Yes. Our licensed plumbers carry pumps, check valves and battery backups on the truck. We size the pump to your pit and your water table, test it in front of you, and price the backup option on the same sheet.
Depends on the cause. A burst pipe: usually yes. Sump failure or sewer backup: only with the water-backup endorsement. Groundwater and storm flooding: only with separate flood insurance. We document it all and tell you honestly which one you're facing before you file.
If you're anywhere in New Jersey, yes. First Call Contracting is based in Paramus and handles basement flooding across all 21 counties with our own licensed crew. Most of Bergen, Passaic, Hudson and Essex is 15 to 30 minutes from our shop, and emergencies are dispatched to the nearest crew 24/7. Call (201) 676-3099 or book a free in-home estimate.
24/7 pump-out · licensed plumber on the truck · equipment out the day it reads dry
Or call Alex direct: (201) 676-3099